https://communities.cisco.com/docs/DOC-17720
Port Calculation for CUE 7.1 and later
Common error message:
CUE8-0-1# show license status application
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions
IVR sessions reduce the number of sessions available for VM.
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0
Majority of the users do not use IVR features so you may not install and/or activate an IVR license.
CUE# license activate ?
ivr Activate IVR feature license
ports Activate CUE/IVR ports license
voicemail Activate CUE voicemail feature license
Please issue 'license activate ivr sessions N' where N should be 0, 2,
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.
For installing/upgrading the software on ISM-SRE/SM-SRE modules:
These new modules offer to install the files directly form the router's interface.
You need not session in the CUE's inetrface.
Syntax:
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
Examples:
1.Router(config)# service-module ism 0/0 install url ftp://username:password@128.107.146.189/dir/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
In case of anonymous configuration on the FTP
2.Router(config)# service-module ism 0/0 install url ftp://128.107.146.189/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
For fresh installation the file to be installed first is
The package file to install is cue-vm-k9.sme.7.1.2.pkg
Make sure the rest of the files are stored in the directory mentioned in the URL above:
cue-installer.sme.8.0.x
cue-vm-k9.sme.8.0.x.pkg
cue-vm-full-k9.sme.8.0.x.prt1
cue-vm-installer-k9.sme.8.0.x.prt1
cue-vm-langpack.sme.8.0.x.prt1
The lang .pkg file you wish to install.
Link for detali inofmration:
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/install/installsre.html
For activating the permanent license:
In some cases even though the permanent license has been installed, the show license in use would show up the evaluation license.
CUE8-0-1# show license in-use
StoreIndex: 4 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 8 /8
License Priority: Medium
StoreIndex: 5 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
StoreIndex: 7 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 105 /5
License Priority: Medium
Please run the following command and reboot the CUE:
CUE8-0-1# license modify priority VMIVR-IVR-SESS low
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0
ivr Activate IVR feature license
ports Activate CUE/IVR ports license
voicemail Activate CUE voicemail feature license
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.
You need not session in the CUE's inetrface.
Syntax:
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
Examples:
1.Router(config)# service-module ism 0/0 install url ftp://username:password@128.107.146.189/dir/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
2.Router(config)# service-module ism 0/0 install url ftp://128.107.146.189/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
The package file to install is cue-vm-k9.sme.7.1.2.pkg
cue-installer.sme.8.0.x
cue-vm-k9.sme.8.0.x.pkg
cue-vm-full-k9.sme.8.0.x.prt1
cue-vm-installer-k9.sme.8.0.x.prt1
cue-vm-langpack.sme.8.0.x.prt1
The lang .pkg file you wish to install.
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/install/installsre.html
StoreIndex: 4 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 8 /8
License Priority: Medium
StoreIndex: 5 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
StoreIndex: 7 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 105 /5
License Priority: Medium
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.
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