SCCP phones registration:
telephony-service
ephone
ephone-dn
ephone-template
SIP phones registration:
voice register global
voice register pool
voice register dn
voice register template
Tuesday, June 14, 2011
Monday, May 23, 2011
Cue voice view and integrated messaging - how to enable
Integrated messaging:
service imap
enable
groupname sales privilege vm-imap
Voice view feature:
service voiceview
enable
Voice mail notification:
voicemail notification enable
voicemail notification email attach
service imap
enable
groupname sales privilege vm-imap
Voice view feature:
service voiceview
enable
Voice mail notification:
voicemail notification enable
voicemail notification email attach
Cue evaluation license
Command show license all will show you the license. Pay attention to the fact that if number of ivr sessions exceeds or is equal with the number of ivr ports, the voice mailbox feature will be disabled.
https://communities.cisco.com/docs/DOC-17720
https://communities.cisco.com/docs/DOC-17720
Port Calculation for CUE 7.1 and later
Common error message:
CUE8-0-1# show license status application
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions
IVR sessions reduce the number of sessions available for VM.
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0
Majority of the users do not use IVR features so you may not install and/or activate an IVR license.
CUE# license activate ?
ivr Activate IVR feature license
ports Activate CUE/IVR ports license
voicemail Activate CUE voicemail feature license
Please issue 'license activate ivr sessions N' where N should be 0, 2,
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.
For installing/upgrading the software on ISM-SRE/SM-SRE modules:
These new modules offer to install the files directly form the router's interface.
You need not session in the CUE's inetrface.
Syntax:
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
Examples:
1.Router(config)# service-module ism 0/0 install url ftp://username:password@128.107.146.189/dir/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
In case of anonymous configuration on the FTP
2.Router(config)# service-module ism 0/0 install url ftp://128.107.146.189/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
For fresh installation the file to be installed first is
The package file to install is cue-vm-k9.sme.7.1.2.pkg
Make sure the rest of the files are stored in the directory mentioned in the URL above:
cue-installer.sme.8.0.x
cue-vm-k9.sme.8.0.x.pkg
cue-vm-full-k9.sme.8.0.x.prt1
cue-vm-installer-k9.sme.8.0.x.prt1
cue-vm-langpack.sme.8.0.x.prt1
The lang .pkg file you wish to install.
Link for detali inofmration:
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/install/installsre.html
For activating the permanent license:
In some cases even though the permanent license has been installed, the show license in use would show up the evaluation license.
CUE8-0-1# show license in-use
StoreIndex: 4 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 8 /8
License Priority: Medium
StoreIndex: 5 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
StoreIndex: 7 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 105 /5
License Priority: Medium
Please run the following command and reboot the CUE:
CUE8-0-1# license modify priority VMIVR-IVR-SESS low
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0
ivr Activate IVR feature license
ports Activate CUE/IVR ports license
voicemail Activate CUE voicemail feature license
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.
You need not session in the CUE's inetrface.
Syntax:
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
Examples:
1.Router(config)# service-module ism 0/0 install url ftp://username:password@128.107.146.189/dir/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
2.Router(config)# service-module ism 0/0 install url ftp://128.107.146.189/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
The package file to install is cue-vm-k9.sme.7.1.2.pkg
cue-installer.sme.8.0.x
cue-vm-k9.sme.8.0.x.pkg
cue-vm-full-k9.sme.8.0.x.prt1
cue-vm-installer-k9.sme.8.0.x.prt1
cue-vm-langpack.sme.8.0.x.prt1
The lang .pkg file you wish to install.
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/install/installsre.html
StoreIndex: 4 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 8 /8
License Priority: Medium
StoreIndex: 5 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
StoreIndex: 7 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 105 /5
License Priority: Medium
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.
Wednesday, May 18, 2011
DSP Hardware Based Conferencing configuring steps
1 Enable DSP farm services.
2 Enable SCCP for conference resource integration.
3 Associate Cisco Unified Communications Manager Express with a DSP farm profile.
4 Enable telephony service for hardware conferencing.
5 Configure ad hoc and Meet-Me numbers.
6 Configure IP phone softkey and administrator options.
7 Verify ad hoc and Meet-Me conferencing.
2 Enable SCCP for conference resource integration.
3 Associate Cisco Unified Communications Manager Express with a DSP farm profile.
4 Enable telephony service for hardware conferencing.
5 Configure ad hoc and Meet-Me numbers.
6 Configure IP phone softkey and administrator options.
7 Verify ad hoc and Meet-Me conferencing.
Monday, May 16, 2011
Unified mobility (mobile connect) - SNR configuration
1. Assign mobility softkey to phones by using a customized sofkey template
2. Enable mobility on end users
3. Assign user to ip phone as owner on phone configuration
4. Create a remote destination profile
5. Create remote destination information
2. Enable mobility on end users
3. Assign user to ip phone as owner on phone configuration
4. Create a remote destination profile
5. Create remote destination information
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