Monday, May 23, 2011

Cue evaluation license

Command show license all will show you the license. Pay attention to the fact that if number of ivr sessions exceeds or is equal with the number of ivr ports, the voice mailbox feature will be disabled.
Port Calculation for CUE 7.1 and later

Common error message:

CUE8-0-1# show license status application
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions

IVR sessions reduce the number of sessions available for VM.
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0

Majority of the users do not use IVR features so you may not install and/or activate an IVR license.

CUE# license activate ?
  ivr               Activate IVR feature license
  ports             Activate CUE/IVR ports license
  voicemail         Activate CUE voicemail feature license

Please issue 'license activate ivr sessions N' where N should be 0, 2,
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.

For installing/upgrading the software on ISM-SRE/SM-SRE modules:

These new modules offer to install the files directly form the router's interface.
You need not session in the CUE's inetrface.
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
1.Router(config)# service-module ism 0/0 install url ftp://username:password@ script cue-vm-k9.sme.7.1.2.sre

In case of anonymous configuration on the FTP
2.Router(config)# service-module ism 0/0 install url script cue-vm-k9.sme.7.1.2.sre

For fresh installation the file to be installed first is
The package file to install is cue-vm-k9.sme.7.1.2.pkg

Make sure the rest of the files are stored in the directory mentioned in the URL above:
The lang .pkg file you wish to install.

Link for detali inofmration:
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:

For activating the permanent license:

In some cases even though the permanent license has been installed, the show license in use would show up the evaluation license.

CUE8-0-1# show license in-use
StoreIndex:  4  Feature: VMIVR-PORT                        Version: 1.0
        License Type: Evaluation
        License State: Active, In Use
        License Count: 8 /8
        License Priority: Medium
StoreIndex:  5  Feature: VMIVR-IVR-SESS                    Version: 1.0
        License Type: Evaluation
        License State: Active, In Use
        License Count: 2 /2
        License Priority: Medium
StoreIndex:  7  Feature: VMIVR-VM-MBX                      Version: 1.0
        License Type: Evaluation
        License State: Active, In Use
        License Count: 105 /5
        License Priority: Medium

Please run the following command and reboot the CUE:

CUE8-0-1# license modify priority VMIVR-IVR-SESS low
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.

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